Network Updates and Industry News

 MDL is hiring a sales and technical services representative with a comprehensive understanding and passion for the car industry as well as strong mechanical aptitude.

About Us:

Modern Driveline Inc. is a manual transmission conversion specialist located in Caldwell, Idaho. We engineer, develop, and sell conversion packages for 5 & 6 Speed overdrive transmissions and related installation components for ALL major Manufacturers as well as Hot-Rods, Kit Cars, Customs and Trucks.
We specialize in complete solutions based on customers’ needs ranging from vintage, classics, hot rod & modern muscle cars. We have been in business for over 23 years and are a leader in this industry selling products across the globe.

Refer to our website at www.moderndriveline.com for details.

Technical Sales, Customer Service Representative – Job Posting

Candidate Profile:

We are looking for a highly motivated, conscientious self-starter with a positive attitude that can multi-task and work effectively as a member of our team.
This position requires you to be flexible, adaptable to change and accountable regarding work demands.
You must be able to schedule and manage follow-through to customers, staff, and tasks at hand.

Job Schedule:

Full-Time (Mon-Fri, 8 am-5 pm)
- Overtime is available.

Qualifications:

• Looking for an upbeat person that communicates well
• You must possess good customer service and phone skills
  - Previous experience is a considered a plus.
• Individual must be focused and able to retain knowledge quickly.
• Willing to travel to automotive trade shows.
• Work well in a professional manner with the public.
• You must have a working knowledge of flywheel, clutch, hydraulic system, transmission setup to build on.
• High School Degree required; college degree preferred.
• Automotive knowledge and experience are required.
• You must be able to Operate Windows 10 and later PC operating system
• Having the ability to work in Microsoft Suite including:
  - Outlook, Excel, Word, and Quick Books
  - Familiarity with Teams software would be a plus.

Essential Responsibilities: 

• Answering phone incoming calls, calling customers as needed
• Writing estimates & answering technical questions by phone or email communication.
• Respond to sales e-mails, daily
• Assist with technical customer support by phone and email.
• Additional tasks involve working in MDL-sponsored forums to support MDL-related business.
• Coordinating with our shipping & logistics Team.

  * On-the-job training will be provided *

Benefits:

• 401(k) Plan (which includes a matching program)
• Health Insurance (Medical,  Dental, Vision)
• Life Insurance availability
• Paid time off
• A friendly team, work environment